Privacy Policy
Last Updated: 10th June 2026
At Ashanti Selah Music, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
When you place an order, contact us, or subscribe to our mailing list, we may collect the following information:
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Order and purchase information
- Communications sent to us
We do not collect or store payment card details. Payments are processed securely by third-party payment providers.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products and services
- Respond to enquiries and customer support requests
- Send order updates and shipping notifications
- Maintain business records
- Comply with legal and tax obligations
- Send marketing communications where you have given consent
Marketing Communications
If you subscribe to our mailing list, we may send you updates about releases, merchandise, events, and label news.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We only share personal information where necessary to operate our business, including:
- Payment processors
- Postal and courier services
- Website hosting providers
- Email marketing providers
- Professional advisers where legally required
We do not sell, rent, or trade your personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and tax requirements.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data where applicable
- Restrict or object to certain processing activities
- Request a copy of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.
You can manage cookie preferences through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Ashanti Selah Music
Email: info@ashantiselahmusic.co.uk
If you are not satisfied with our response, you may have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).